Shipment of Orders
It is my intention to ship your order as quickly as possible. Please allow 3-5 business days to process your order after being placed. Processing time could increase during high volume periods. You will receive a shipping notification along with the tracking details once your order ships. 

Domestic orders are shipped via USPS Priority Mail which, once shipped, usually takes 1-3 business days for delivery depending on your location.

If you do not receive tracking details within 5 business days please email me using the Contact form or directly at customerservice@orinaturals.com. Include your order number with the email.

Product(s) Damaged in Transit
I take pride in providing you with lovingly made high quality products. If your order arrives damaged, I will be happily provide you with a replacement at no additional cost. However, you must send email a photo of the damaged item(s) within three (3) days in order to receive  the replacement. Send email to me via the Contact form or directly to customerservice@orinaturals.com. 

Note: Ori Naturals is not responsible for lost, stolen, or mis-delivered items.